Last updated: January 2026
energo-stream is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take our responsibilities regarding the protection of your personal data seriously and have implemented appropriate measures to ensure compliance.
energo-stream acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.
Contact details:
energo-stream
47 Culinary Lane
London, EC2A 4NE
United Kingdom
Email: [email protected]
As a data subject, you have the following rights:
You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy and this GDPR compliance page.
You can request a copy of the personal data we hold about you. This is commonly known as a "subject access request." We will respond to valid requests within one month.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to such requests within one month.
Also known as the "right to be forgotten," you can request deletion of your personal data in certain circumstances, including:
You can request that we limit how we use your personal data in certain situations, such as when you contest the accuracy of the data or when processing is unlawful but you prefer restriction over erasure.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You can object to processing based on legitimate interests, direct marketing, or processing for research or statistical purposes.
You have rights regarding automated decision-making and profiling. We do not currently engage in solely automated decision-making that produces legal or similarly significant effects.
To exercise any of your rights, please contact us using the details above. We may need to verify your identity before processing your request. We will respond to all valid requests within one month, though this may be extended by two months for complex requests, in which case we will inform you.
There is generally no charge for exercising your rights, but we may charge a reasonable fee for manifestly unfounded or excessive requests.
We process personal data under the following legal bases:
We implement appropriate technical and organisational measures to protect personal data, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
We primarily store and process personal data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR compliance information from time to time. Any significant changes will be communicated through our website.